Terms of Service

Last updated on August 8, 2025

These Terms of Service ("Terms") govern your access to and use of Clausia. By using our service, you agree to these Terms and our Privacy Policy.

Introduction

These Terms of Service ("Terms") govern your access to and use of Clausia ("we", "us", "our"), a web-based AI tool that helps users generate privacy policies and related legal documents. By accessing or using Clausia you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Contact Information

If you have any questions about these Terms or need assistance, contact us at: Email: support@clausia.app

2. Acceptance of Terms

By accessing or using Clausia you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must stop using the Service immediately.

3. Eligibility

Clausia is intended for users aged 13 and older. You represent and warrant that you are at least 13 years old and have the legal capacity to enter into binding contracts in your jurisdiction. If you are using Clausia on behalf of an entity, you represent that you have the authority to bind that entity to these Terms.

4. Accounts and Access

An account is required to use the Service. Accounts are created using Google or GitHub sign-in. You agree to provide accurate information when creating an account and to keep your account credentials secure. You are responsible for all activity that occurs under your account.

5. Account Sharing & Responsibility

You may share access to your Clausia account by sharing your linked Google or GitHub credentials, but doing so is at your own risk. Shared accounts remain your responsibility — you are liable for actions taken by anyone using your account. If you suspect unauthorized access, you must notify support@clausia.app immediately.

6. Acceptable Use & Prohibited Activities

You agree not to use Clausia for any unlawful purpose or in any manner that could harm, disable, overburden, or impair the Service. Prohibited activities include, but are not limited to: - Reverse-engineering, decompiling, or attempting to extract source code or proprietary logic. - Using the Service to create, generate, or distribute content that is illegal, infringing, hateful, harassing, or otherwise violates third-party rights. - Attempting to disrupt the Service or bypass usage limits. We reserve the right to suspend or terminate accounts that engage in prohibited activities or otherwise threaten the integrity of the Service.

7. Ownership & Generated Content

All rights, title and interest in the Clausia platform, software, user interface, and underlying systems belong to Clausia. You retain ownership of any policies or documents you generate using Clausia. You may share, distribute, or sell generated policies; however, if you publish a live policy via Clausia, the live link will be hosted under the clausia.app domain unless you arrange white-labeling with us. "Reuse" in this context means Clausia will not claim ownership of the textual output you generate for your use; Clausia will not republish or commercialize your generated content except as required to provide the Service (for example, hosting live links under clausia.app).

8. Payments, Credits & No Refunds

Clausia operates on a credit-based model. Credits are purchased as one-time credit packs through Razorpay. International payments are not accepted for paid purchases; international users can use free credits until they are exhausted. All sales are final — there are no refunds under any circumstances. If you have billing issues, contact support@clausia.app and we will investigate.

9. Third-Party Services and Downtime

Clausia depends on third-party service providers for certain functionality, including but not limited to: - OpenAI (to process your inputs and generate document drafts), - Supabase (authentication and data storage), - Razorpay (payment processing), - Vercel (hosting and analytics). You agree that your use of the Service may be subject to those providers' terms and privacy practices. We are not liable for failures, downtime, degraded performance, or data handling by these third parties.

10. Disclaimers and No Legal Advice

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". CLAUSIA DOES NOT PROVIDE LEGAL ADVICE. DOCUMENTS GENERATED BY CLAUSIA ARE TEMPLATES AND SUGGESTED DRAFTS ONLY. YOU MUST REVIEW, ADAPT, AND, IF NECESSARY, SEEK INDEPENDENT LEGAL ADVICE BEFORE RELYING ON ANY GENERATED DOCUMENT. CLAUSIA MAKES NO WARRANTIES THAT ANY GENERATED DOCUMENT IS COMPLETE, ACCURATE, OR COMPLIANT WITH APPLICABLE LAWS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLAUSIA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL BE LIMITED TO THE AMOUNTS ACTUALLY PAID BY YOU TO CLAUSIA IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY. IN NO EVENT WILL CLAUSIA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY.

12. Termination and Suspension

We may suspend or terminate your access (or a portion of the Service) immediately if you breach these Terms, engage in prohibited activity, or for other legitimate reasons such as security incidents. Upon termination, your right to use the Service will end and Clausia may delete or disable access to your account and generated content in accordance with our Privacy Policy.

13. Changes to the Service and Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date on this page. Continued use of the Service after changes constitutes acceptance of the revised Terms. For material changes, we may provide additional notice such as an in-app banner or email to account holders, but we are not required to do so beyond updating the date.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. You and Clausia agree to submit to the exclusive jurisdiction of the courts located in India for any dispute arising out of or relating to these Terms, to the extent permitted by law.

15. Miscellaneous

These Terms constitute the entire agreement between you and Clausia regarding the Service and supersede all prior agreements. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Clausia may assign or transfer its rights and obligations under these Terms without restriction; you may not assign your rights under these Terms without our prior written consent.